Support and Questions
Do you have questions about our app, the device, or your plan?
If you can’t find what you’re looking for, you can fill out the form!
CityAD Pro is a system that allows you to manage multimedia content on TVs or screens from anywhere in the world with an internet connection.
To use CityAD Pro all you need is a playback device and a free account on our website.
You can use a Raspberry Pi or any Windows, Mac or Linux computer as a media player. Or, for an even simpler solution, you can purchase our CityAD Pro Player which includes everything you need to connect to any screen and get started right away.
From there, you’ll be able to control and manage the content to be played on your screens through our App using your favorite browser. It’s that easy!
To activate a screen, you’ll need either a CityAD Pro Player or to install our software on a Raspberry Pi or any computer with Windows, Mac or Linux.
Once connected to your TV or screen, you’ll receive a unique code for each screen. Simply enter that code in our App to activate your screen.
We offer free lifetime management for one screen. However, if you need to manage multiple screens, increase your storage, or play advanced content like websites or streaming media, you’ll need to choose one of our premium plans.
You can find all available plans in the Pricing section.
In addition, we offer the CityAD Pro Player at a very competitive price—allowing you to turn any TV or screen into a powerful media player.
You can view the full technical specifications of our device in the Device section.
Create Your Own Player
Follow the instructions in the links below to install our player software for each type of device.
RASPBERRY PI
MS WINDOWS
MAC OS
- Installation Instructions
- Mac OS Installer
