Introduction
CityAD Pro’s privacy policy complies with international and European data protection legislation (GDPR). Additionally, CityAD Pro aims to inform users through this document about their rights and obligations regarding the privacy of their data, as well as to explain the reasons behind the storage and use of that data.

Data Collected by CityAD Pro
CityAD Pro collects all information entered into the application by the user and stores it on its own servers or those of its storage provider. As a Cloud-based service, server storage is a requirement for the application's functionality; thus, the user agrees to this condition.

CityAD Pro classifies the data into two categories: user data and account data. User data includes the user’s name and personal details, as well as photos or other documentation uploaded to the account information section and contact information. Account data refers to information related to the business account created by the user in any of its forms: Sole Proprietor, Civil Partnership, or Limited Company. This includes billing details, expenses, contacts, employees, and products.

Finally, CityAD Pro collects connection device data via cookies. Users may disable cookies in their browser if they do not wish CityAD Pro to collect such information. This data is used for analysis of browsing behavior, access to the application, and usage statistics. Navigation information may include device type and characteristics, location, and connection times.

Who is Responsible for Processing Your Data?
Identity: Jordi Blanch Carles
AddressC/ Canal, 37, 17820 Banyoles, Spain
Email: info@cityadpro.com

For What Purpose Do We Process Your Personal Data?
At CityAD Pro, we process the information provided by individuals in order to deliver and/or market the products and/or services offered on our website.

How Long Do We Keep Your Data?
Personal data provided will be retained for as long as necessary to provide the requested service or market the product, and for as long as legally required.

What Is the Legal Basis for Processing Your Data?
The legal basis for processing your data is the consent of the data subject, the execution of a service contract, and the provision of responses to your inquiries via the contact form or email (in accordance with the terms and conditions in our privacy policy).

Who Will Your Data Be Shared With?
Data will not be shared with third parties unless legally required.

What Are Your Rights When You Provide Your Data?
Anyone has the right to know whether CityAD Pro is processing personal data concerning them.

Data subjects have the right to access their personal data, request correction of inaccurate data, or request its deletion when the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, individuals may request the restriction of the processing of their data. In such cases, we will only retain the data for the exercise or defense of legal claims.

You may exercise your rights in the following way: by sending an email to info@cityadpro.com, properly identifying yourself and clearly stating the specific right you wish to exercise.

If you have given your consent for a specific purpose, you have the right to withdraw that consent at any time, without affecting the legality of the processing based on your prior consent.

If you feel that your rights regarding your personal data have been violated, especially if you are unsatisfied with how your rights were exercised, you may file a complaint with the competent Data Protection Authority via their website: www.agpd.es

How Did We Obtain Your Data?
All personal data obtained by CityAD Pro has been provided directly by the user. We do not process special categories of personal data as defined in Article 9 of the EU General Data Protection Regulation (e.g., data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership).

Our services provide various options for modifying and deleting your content. When using our services, we aim to give you access to your personal information. If that information is incorrect, we strive to offer ways to delete or update it quickly, unless we need to retain it for legal or legitimate business purposes. When updating your personal information, we may ask you to verify your identity so we can process your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (e.g., developing a new system or fundamentally changing an existing practice), risk the privacy of others, or are highly impractical (e.g., requests involving information stored in backup systems). When feasible, we will provide you with access to your personal data and the ability to modify it free of charge, unless doing so requires disproportionate effort.

While providing our services, we safeguard your data to prevent accidental or intentional deletion. For this reason, even if you delete your data from our services, we may not immediately remove residual copies stored on our active servers or in our backup systems.
Acceso y modificación de los datos del usuario
The user may modify their user data or the data of the accounts they own at any time. CityAD Pro does not store modified information, so once the user changes or deletes information, it will be permanently lost within the application.

Data We Share
We do not share personal information with companies, organizations, or individuals outside of CityAD Pro unless one of the following circumstances applies:

• Consent: We will share your personal data with companies, organizations, or individuals outside CityAD Pro when you have given us your consent to do so. Your consent is required to share specially protected personal data.
• External Processing: We provide personal information to our affiliates or other trusted individuals or companies to process it on behalf of CityAD Pro, following our instructions and in compliance with our Privacy Policy, as well as implementing appropriate confidentiality and security measures.
• Legal Reasons: We will share your personal data with companies, organizations, or individuals outside CityAD Pro if we believe in good faith that there is a reasonable need to access, use, retain, or disclose that data to: Comply with applicable laws or regulations or respond to legal or administrative requests, Enforce our current Terms of Service, including investigating potential violations, Detect, prevent, or otherwise addres s fraud, technical or security issues, Protect the rights, property, or safety of CityAD Pro, our users, or the public, as required or permitted by law.

Data Security
Security is paramount for CityAD Pro. Currently, our data storage is managed by specialized providers with certified security systems and anti-hacking protocols. CityAD Pro has opted for outsourced storage to ensure that the provider meets the highest security standards—standards CityAD Pro could not achieve with in-house infrastructure.

We strive to protect CityAD Pro and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of the data we hold. In particular: We encrypt many of our services using SSL protocols. We review our policies regarding data collection, storage, and processing—including physical security measures—to prevent unauthorized access to our systems. We limit access to personal data to CityAD Pro contractors, agents, and employees who need the information to process it on our behalf and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When This Privacy Policy Applies
Our Privacy Policy applies to all services offered by CityAD Pro, but excludes services governed by separate privacy policies that do not incorporate this Privacy Policy.

Legal Compliance
At CityAD Pro, we regularly verify compliance with our Privacy Policy. We also adhere to various self-regulatory frameworks. If we receive a formal written complaint, we will contact the individual who submitted it to follow up. We will work with relevant regulatory authorities, including local data protection agencies, to resolve any complaints regarding the transfer of personal data that we cannot resolve directly with the user.

Changes
Our Privacy Policy may be modified at any time. We will not reduce your rights under this Privacy Policy without your express consent. We will post all changes to this Privacy Policy on this page, and if the changes are significant, we will provide a more prominent notice (for example, by email if the change affects certain services). Additionally, we will archive previous versions of this Privacy Policy so you can review them.

Changes
When we need to collect information from you, we will always ask you to provide it voluntarily, expressly giving your consent through the available means.

The processing of data collected through the website’s data collection forms or other means will be incorporated into the Record of Processing Activities managed by CityAD Pro.

CityAD Pro processes data confidentially and implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and other applicable data protection regulations.

However, CityAD Pro cannot guarantee the absolute invulnerability of its systems, and therefore assumes no liability for any damages caused by third-party alterations to users' computer systems, electronic documents, or files.

If you choose to leave our website via links to websites not owned by our entity, CityAD Pro is not responsible for the privacy policies of those websites or for the cookies they may store on the user's computer.

Our policy regarding the sending of emails focuses on sending only communications you have explicitly requested to receive. If you prefer not to receive such emails, we will offer you the option to exercise your right to opt-out and unsubscribe from these messages, in accordance with Title III, Article 22 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce.